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Support of Blackberry Smartphones

Functionality of Blackberry Smartphones depends on whether the device was purchased by the University or by the individual (see below).

 
Personally-Owned Devices
Email
X
X
Calendar
X
 
Contacts
X
  
Tasks
X
  
Notes
X
  
Overview
  • University/departmental purchased Blackberries are setup to synchronize University calendar, contacts, and e-mail at the point of deployment or later through individual requests.
  • Further information on device availability and options are outlined at the University Blackberry website.
  • UITS does not assist in the configuration of personally-owned Blackberry devices. Please see your vendor or place of purchase for support of personally-owned devices.
  • Most Blackberry devices can access University email directly, through configuration of the device's email account settings. Model-specific instructions on setting up Blackberry are outlined at the Blackberry 101 web site.
  • General settings for the University's central email server are listed off of the main Smartphone/PDA web page.
  • Access to the University calendars, contacts, notes, and tasks on personally-owned Blackberry devices may require the use of Blackberry Desktop Redirector software. UITS does not support configuration of the Blackberry Redirector software. This is a special software program included on a CD included with BlackBerries, that you can install on your computer. The software will watch for new emails arriving in Microsoft Outlook and then automatically forward a copy of these emails to your BlackBerry. But you must keep your computer running 24 hours a day to get copies of your email. Instructions on configuration of Blackberry Redirector software are available from:

 

Updated: September 3, 2009